Email Sender Address

Kanri builds the sending address from your Email Sender ID and an email domain. For example, sender ID hello and domain springfieldkarate.com produce hello@springfieldkarate.com.

You need owner access to change the school’s sender details.

Set the sender details

1. Open Settings → Branding.
2. Enter a recognizable School Name.
3. Optionally enter a Display Name. Kanri uses it on emails, sent documents, and lead or intake pages. If blank, Kanri uses the School Name.
4. Enter an Email Sender ID using 3 to 64 letters, numbers, or hyphens. It cannot start or end with a hyphen.
5. If you have an active email domain, select it under Sending Domain. Otherwise, Kanri uses your school’s default subdomain address.
6. Save the settings and check the sender preview.

For example, use hello as the sender ID for general school updates, or billing for payment messages if that matches how your school handles replies.

Connect a custom sending domain

If you already have an active email domain, return to Branding and select it as the Sending Domain. Adding a new email domain is not currently self-service for school staff; contact Kanri support to ask about setup.

Next steps

• Manage Connected Domains
• Set Your School Subdomain
• Customize Email Branding