Kiosk Behaviors
Kiosk behaviors control what happens when members or trial visitors check in. Open Settings → Behaviors and review the Kiosk group.
Subscription and trial check-in
Section titled “Subscription and trial check-in”- Block sign-ins with expired subscriptions prevents sign-in when a member only has expired subscriptions.
- Require a subscription to sign in requires an active subscription.
- Allow sign-ins before subscription starts lets members with an active membership sign in before a subscription begins.
- Allow trial members to sign in lets members with trial bookings use kiosk check-in without a membership.
These rules affect kiosk access. Check membership and subscription status before changing a rule to resolve one member’s issue.
Attendance and mobile check-in
Section titled “Attendance and mobile check-in”- Require staff to confirm sign-ins saves kiosk sign-ins as pending until staff confirms them.
- Enable member mobile check-in lets members check in from their own devices.
- Require staff to confirm mobile check-ins keeps those check-ins pending until staff confirms them.
See Mobile Check-In for the member workflow and Taking Attendance for staff follow-up.
Kiosk actions and messages
Section titled “Kiosk actions and messages”The Allow level promotions from attendance view and Allow photo updates from attendance view settings let instructors promote member levels or update photos from the kiosk attendance view. Allow promoting members who don’t meet requirements also permits promotion before a member meets the level’s minimum classes or days requirements. Use these settings only if staff have a clear review process.
Use Kiosk Messages to show a required message that must be acknowledged before sign-in or a banner notice on the confirmation screen. Birthday celebration on sign-in is another kiosk behavior. Let visitors email themselves a waiver link appears only when Documents is enabled, the intake page is enabled, and an intake waiver template is selected.