Read an Event Log Entry

Go to Logs → Events to see recorded school activity. Each row shows the type of action, who performed it (or “System” when no actor name is available), and when it happened. Click a row to see full details in the panel on the right — for a wider screen, this opens alongside the list; on a narrower screen, it opens its own page.

Filtering the log

Use the filter bar above the list to narrow down the events shown. You can combine any of these at once:

• Event Type — pick one or more specific kinds of events (for example, only membership changes or only billing events) from the dropdown.
• Since / Until — show only events between two dates.
• All Sources — User Action shows events not linked to a queued job; Job Queue shows events linked to a job. A staff-started bulk send can be linked to a job, so this is not the same distinction as a person versus an automatic action.
• Performed by (first name) / (last name) — show only events performed by a staff or portal user matching that name.
• System only — show events with no recorded user, instead of filtering by name.
• Affected member — finds events about the profile itself or events that explicitly recorded the member connection. It can include membership, subscription, or invoice activity, but it does not search every indirect relationship.
• Object ID — if you have the internal ID of a specific record (for example from a support conversation), search for it directly.
• IP address / User agent — narrow recorded network and browser information when present. These details can help an investigation, but do not confirm a specific device or physical location.

Filters apply together (not one-or-the-other) — for example, you can look for events “performed by Jane” and “since last Monday” at the same time.

System only replaces the performed-by name filters and means no user was recorded. It does not necessarily mean Job Queue. Dates use the school’s timezone and include both selected boundary dates. IP and browser details may be absent and are not proof of a person’s physical location.

The event log is a Beta feature. It may omit actions or details, so do not treat it as a complete audit trail. See Event Log for this limitation and the main search steps.