Subscriptions Report

Subscriptions is a table of subscription records, including the member, plan, price, start and end dates, next payment date, days to expiry, status, payment method, and contract status when Documents is enabled. Use it to inspect a subscription’s dates and setup; do not treat the table as a statement of settled payments.

Search and filter

Search by member name or member record, or by billing plan. Other available filters include days to expiry, payment method, subscription type, trial status, payment amount, expiration date, cancellation date, conversion date, and whether archived subscriptions are included. The type filter distinguishes ongoing, paid-in-full, fixed-term, scholarship, session-block, and per-session subscriptions.

Archived subscriptions are hidden unless you select Show archived. When Memberships is enabled, the default list also focuses on subscriptions whose members have an active membership; choose Show inactive to include subscriptions for members without an active membership. Review the filter state before treating the displayed rows as a complete billing audit.

The table can be downloaded as CSV. Use the export as a working list, then reconcile charges and balances against the payment provider and your accounting records.

Example

To find current subscriptions ending soon, filter by the number of days to expiry and review each end date and next payment date. To investigate a subscription with a failed charge, open the member and subscription details, then use Failing Subscriptions to find current failures.

For the historical count of active subscriptions over time, see Historical Subscriptions.