Only Memberships Report

Only Memberships identifies members with a current active membership who do not have a currently active subscription. It is a comparison of present membership and subscription states, not a list of memberships that were unbilled at some point in the past.

The report uses the school’s local current date to determine whether a subscription is active. Archived, ended, and cancelled subscriptions do not count as current. Memberships and subscriptions can be intentionally independent, so a person appearing here does not by itself mean billing is incorrect.

Review a result

1. Open the member and check the active membership and its program.
2. Review the member’s subscription history and payment arrangement.
3. If the member should have a subscription, follow your school’s billing process. If they are intentionally paid another way or receive a complimentary membership, no change may be needed.

Use Memberships for membership details and Subscriptions for the subscription records and their statuses.