Skip to content

Subscription Behaviors

Subscription behaviors affect billing and member access. You need Manage Settings and the Billing feature to change them. Review your billing plans and current subscriptions before changing these settings.

  • Billing plan mode controls whether each billing plan has one price (Single) or can offer multiple prices for different intervals and amounts (Multiple).

Choose Multiple only if your school’s billing setup needs different prices for the same billing plan. This setting changes the prices a plan can offer; it does not set how many subscriptions a member may have.

Use billing plans to gate program access makes plan-to-program access settings part of member access checks. When enabled, Kanri uses the member’s subscriptions to determine which programs they may access at the kiosk. Set the allowed programs on each relevant billing plan before enabling this behavior.

Test a member with the expected plan and a member without it. If access does not match your expectations, check the plan’s program access and the member’s active subscription.

Send receipts and archive older subscriptions

Section titled “Send receipts and archive older subscriptions”
  • Send subscription receipts emails a receipt after a subscription payment completes.
  • Auto-archive superseded subscriptions archives expired or cancelled subscriptions when the member already has a newer active subscription.

These settings do not replace reviewing the member’s subscription history. See View Payment History and Archive a Subscription.