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Set Up a Kiosk Device

Use a dedicated internet-connected tablet or computer as the shared check-in screen. Keep the device on the kiosk page and prevent visitors from opening staff or browser settings.

  1. Confirm the school has the Kiosk feature enabled.
  2. On the reception device, sign in as staff and open Kiosk. You need permission to access the kiosk.
  3. Select Open Sign In for member self-check-in, or Open Attendance for the staff attendance screen.
  4. Confirm the prompt that opening the kiosk signs you out for security. The kiosk is opened for this browser; copying its address to another device does not set that device up.
  5. Put the browser in full-screen mode and keep the kiosk page open.
  6. Confirm the device has stable Wi-Fi and is plugged in or charged.
  7. Test a member check-in and check the member’s attendance history afterward.

Use the device’s built-in guided-access, screen-pinning, or kiosk mode so a visitor cannot navigate to other websites or access another user’s account. Keep the device in a visible, supervised area. Do not save staff passwords in a public browser.

Before opening the kiosk to members, review Kiosk Behaviors. Check trial sign-in, subscription checks, program access, photo updates, and promotion behavior as relevant to your school. Test a normal member and a trial visitor so staff know what to expect.

Photo updates and promotions belong to the staff Attendance view when enabled, not the unattended member sign-in screen. If sign-ins require staff confirmation, use the Attendance view to confirm pending entries.

If the kiosk cannot load, check the device’s internet connection. If its browser access has been cleared, sign in and open Kiosk again on that device. If a member cannot check in, see Why Can’t a Member Check In? or Manage Member Kiosk Holds.