Skip to content
Kanri

Only Subscriptions Report

Only Subscriptions identifies members with a currently active subscription but no current active membership. It compares current records; it does not prove a member is being charged today or that the subscription is unexpected.

The report uses the school’s local current date. Archived, ended, and cancelled subscriptions are not considered active. Review each result before changing enrolment or billing: some subscription arrangements may be intentional even when the member has no current membership.

Review a result

Section titled “Review a result”
  1. Open the member’s record and check for a current membership in any program.
  2. Open the subscription and review its status, plan, dates, and recent payments.
  3. If the subscription is intentional, follow your school’s process for documenting that arrangement. If it is not, have an authorized staff member correct the membership or subscription.

Do not cancel a subscription solely because a row appears here. For full subscription details, see Subscriptions; for the membership roster, see Memberships.