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Account

Kanri uses Stripe to process card payments. On the Settings page, select Manage Stripe Account to open the account-management panel for your school’s Stripe account. You need owner access and the Billing feature to see this option.

  1. Open Settings and select Manage Stripe Account.
  2. Use the account panel to review or update the information Stripe asks you to manage.
  3. If Stripe requests more information, follow its prompts and return to Kanri when finished.

Kanri stores your school and payment records, while Stripe handles payment processing and its connected-account requirements. For payout history or bank-account changes, use the Payouts guides.

Confirm that you are in the correct school and signed in with an owner account. If the page still does not load or Stripe reports that the account is disconnected, contact Kanri support. Do not create a second payment account as a workaround.