Member Numbers

A member number identifies a member at the shared kiosk. Kanri assigns an unused number automatically when you create the member. Members can search by their number or name.

Find a member’s number

1. Open Members and select the member.
2. Find the number beside their name at the top of the profile.
3. Tell the member or guardian their number through an appropriate channel.
4. At the shared kiosk, enter that number and select the matching profile.

The normal member creation and editing forms do not ask you to choose a number. You do not need to maintain a sequence or assign one before the first check-in.

If a number search finds no match

1. Compare the number with the member’s profile and check that the kiosk is open for the correct school.
2. Try the beginning of the member’s first name or full name.
3. Check their active membership, or today’s trial booking if they are a trial visitor. Kiosk search does not list every inactive or former member.

See Why Can’t a Member Check In? for further checks, or Set Up a Kiosk Device to prepare the shared device.