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KPIs

A KPI is a measure you choose to keep an eye on, such as active members, new leads, or monthly revenue. You can define which records count, choose how Kanri calculates the number, and optionally track it against a goal over time.

Each KPI has a record type, a calculation, optional filters, and optional period settings. For example, a KPI could count membership records created during each month, or count active memberships at the end of each month. These answer different questions: one measures activity during a period; the other is a snapshot of the state at a point in time.

A KPI detail page shows its current result, configured calculation and filters, history, and goal progress when a goal is set. Its history length can be configured from 1 to 24 periods. The record types and fields available to you depend on your permissions.

  1. Choose a template or start from scratch. Templates are starting points; you can adjust their settings before saving.
  2. Name the KPI, choose whether it measures activity over time or a snapshot at each period end, and select a record type.
  3. Choose an aggregate calculation and field, then add a filter if you only want to count matching records.
  4. Choose a period and comparison where appropriate, set the number of history periods, and save.
  5. Open the KPI to review the current value and history. Add a goal if you need to compare results with a target.
  6. To show it on the homepage, add it in the Home Dashboard editor.

Creating and changing KPIs requires Manage Reports and the necessary access to the source records. Viewing a KPI also requires access to the data it uses. If a KPI or field is unavailable, ask an administrator to review your role.