Payouts
A charge is a payment made or recorded for an invoice. A payout is Stripe’s transfer of eligible funds to the school’s bank account. A successful charge does not necessarily mean the funds have already reached the bank.
Kanri embeds the connected-account payout interface at Settings → Payouts. Use the payout status and details shown there; this guide does not provide a fixed transfer timeline.
View payout information
Section titled “View payout information”- Sign in with an account that has the required school-owner access.
- Go to Settings → Payouts.
- Review the payout information and status shown in the Stripe panel.
- Open the payout details in Stripe when you need its underlying payment breakdown or account-specific information.
If the page does not load or asks you to finish connecting your account, check Settings → Account. For guidance, see Update Your Bank Account.
Understand a delayed payout
Section titled “Understand a delayed payout”Check the payout status and any instructions displayed in the connected-account interface. Do not infer the payout status or timing from a successful charge alone.
If Stripe shows an account requirement, follow the requirement in the connected account. If the account information is correct but the transfer is still unclear, contact Stripe through the connected account’s support options. Contact Kanri support if Kanri cannot open or connect the payout interface.
Keep charges and payouts separate
Section titled “Keep charges and payouts separate”Use the invoice or member’s charge history to confirm whether a particular payment succeeded. Use Settings → Payouts to review transfers to the bank. Do not retry a charge just because a payout is still pending.