End a Membership

End a membership when the member is no longer enrolled in that program.

In Kanri, there is no separate close or end button for memberships. You end a membership by changing it to an inactive status.

End a membership

1. Open the member from the Members list.
2. Click Memberships.
3. Open the membership you want to end.
4. Click Edit.
5. Choose an inactive status.
6. Review the membership details.
7. Click Save.

Choose the right inactive status

Your school may use different inactive statuses for different situations, such as:

• Cancelled
• Withdrawn
• Graduated
• Finished Trial

Note

Ending a membership does not automatically cancel the member’s subscription. Check billing separately if the member also needs payments to stop.

Caution

If the member should stop being charged, also cancel the subscription. Memberships and subscriptions are separate records.

Next steps

Change status details Update a membership's current status.

Cancel the member's subscription Stop future charges for this subscription.

Check Only Memberships report Find members missing a subscription.

Return to memberships overview Manage enrolments, status, and level changes.