View Payout History

Kanri’s Settings → Payouts page opens Stripe’s payout interface for the school’s connected account. Use the information in that panel to review transfers and investigate a payout.

Review a payout

1. Go to Settings → Payouts. The account must be connected, and you must have the required school-owner access.
2. Find the payout in Stripe’s list. Use its date, amount, and displayed status to identify it.
3. Open the payout details in Stripe to review the transfer and, where available, its included payment activity.
4. If Stripe requests verification or another account action, follow the instructions in the connected account.

The payout interface supplies the statuses and details for the connected account. Use what it displays rather than relying on a fixed list of labels or a generic timeline.

If a payment is missing from a payout

First confirm that the charge succeeded in Kanri by reviewing the invoice or the member’s charge history. Then review the payout information in the connected-account interface. Charges and payouts are separate records; a successful charge alone does not confirm a payout.

For account-specific transfer questions, use Stripe’s support options. If the Kanri payout page is unavailable, contact Kanri support. See Payouts and Update Your Bank Account.