Only Memberships Report
What this page will cover
Section titled “What this page will cover”- What this report shows (members who are enrolled in a program but have no active billing subscription)
- Common reasons this happens: cash-paying members, complimentary memberships, subscriptions that were cancelled without ending the membership
- Using this report to chase up missing billing
- When it’s fine for a member to appear here (e.g. deliberately cash-paying)