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🚧 These docs are a work in progress. The information here may not be complete or accurate.

Only Memberships Report

  • What this report shows (members who are enrolled in a program but have no active billing subscription)
  • Common reasons this happens: cash-paying members, complimentary memberships, subscriptions that were cancelled without ending the membership
  • Using this report to chase up missing billing
  • When it’s fine for a member to appear here (e.g. deliberately cash-paying)