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🚧 These docs are a work in progress. The information here may not be complete or accurate.

Absentees Report

  • What the Absentees report shows (members who have not attended within the selected date range)
  • Setting the date range (e.g. “members who haven’t attended in 30 days”)
  • Filtering by program
  • Using the report to identify at-risk members before they cancel
  • Acting on the report: sending a follow-up message directly to absentees