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🚧 These docs are a work in progress. The information here may not be complete or accurate.

Send a Broadcast

  • Going to Messages → Compose
  • Choosing your recipient set:
    • All active members
    • Members in a specific program
    • Members in a specific group
    • Members with a specific membership status
  • Choosing Email or SMS
  • Writing the subject (email) and body
  • Using a template to pre-fill the message
  • Using placeholders (e.g. first name) for personalisation
  • Previewing before sending
  • Sending and what the confirmation looks like
  • Warning: broadcasts are sent immediately to all recipients — double-check before hitting send