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🚧 These docs are a work in progress. The information here may not be complete or accurate.

Notes

  • What notes are (mutable, editable information — medical conditions, payment arrangements, special discounts, anything staff need to remember)
  • The difference between notes and interactions (notes can be edited; interactions are permanent)
  • Adding a note to a member
  • Editing or deleting a note
  • Who can see notes (staff only — not visible to the member in their portal)
  • Best practices: what to put in notes vs interactions