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🚧 These docs are a work in progress. The information here may not be complete or accurate.

Change Membership Status

  • When to change a status vs when to end a membership entirely
  • How to change a membership status (click status badge → select new status)
  • Common status changes and when to use them:
    • Active → On Hold (member taking a break, still enrolled)
    • Active → Inactive (member has left)
    • Inactive → Active (member returning)
  • Whether status changes affect billing (they don’t automatically — subscriptions are separate)
  • How behaviors can automatically change statuses when a subscription is cancelled