Members

A member is a student or participant at your school. Every person you track in Kanri — whether they’re actively training, on hold, or a past student — is a member.

What this page will cover

• Every field on a member profile, explained in plain English
• The tabs on a member profile and what each one contains (Overview, Contacts, Memberships, Subscriptions, Attendance, Bookings, Messages, Interactions, Notes, Gallery, Logs)
• Member statuses and what they mean
• The difference between a member’s login account and their profile record
• What “linking” a user to a member means (auto-link behavior)
• How member numbers work for kiosk check-in
• Privacy and data: what members can see about themselves in the portal

Profile fields reference (outline)

• First name, last name
• Email address (used for messages and portal login)
• Phone number (used for SMS)
• Date of birth (used for birthday reports)
• Address
• Photo (used for kiosk identification)
• Member number (for kiosk numeric sign-in)
• Referral type (how they heard about the school)
• Member since date