Subscription Not Charging
What this page will cover
Section titled “What this page will cover”- Checking the subscription status (is it actually Active?)
- Checking the subscription start date (hasn’t started yet?)
- Checking the payment method (is there one on file?)
- Checking if the subscription is in a trial period
- Checking Stripe for any holds or flags on the account
- Checking the billing interval and next charge date
- When to contact Kanri support vs Stripe support