🚧 These docs are a work in progress. The information here may not be complete or accurate.
- Why payments fail (expired card, insufficient funds, card blocked by bank, card stolen/cancelled)
- Where to find failed payments (member’s payment history, Failing Subscriptions report)
- Stripe’s automatic retry logic (Stripe retries failed payments automatically over a few days)
- How to contact the member and ask them to update their card
- How to update the payment method and manually retry the payment
- When to cancel the subscription after repeated failures
- Whether the member is notified automatically (depends on whether subscription receipts behavior is enabled)
