Chat with Kai
Before you start
You need Use Kai and the ordinary permissions for any information you request. Having
access to Kai does not grant access to members, billing or other restricted information.
An administrator can review staff roles.
The school-level setting opts in to the AI provider configured by Kanri; it does not select or
configure that provider. The active provider depends on your deployment and cannot be determined
from this page. Review your school’s data-sharing requirements before using Kai.
Do not paste passwords, access tokens or payment-card details into chat.
If you also have Manage Kai, open Kai, then Native Kai settings. Turn on
Enable native Kai for this school and select Save native Kai policy.
These settings are separate from connections for external assistants.
When documentation search is available, it sends your question to Kanri’s public-help search
service. Keep help questions focused on the product; do not include private member details
in a documentation-search question.

Search terms: