Mobile Check-In
Check in from a member account
Sign in to Kanri using the member’s linked account.
Open Check In.
Choose who is checking in. The page lists the signed-in member and members they are allowed to manage.
Choose an available class session.
Review the member and class, then select Confirm Check-In.
If the result says Submitted!, staff must confirm the pending sign-in from the Attendance kiosk. If it says You’re in!, the attendance is confirmed.
The session list is for nearby class times, not the whole term’s timetable. If no classes are listed, check the member’s active membership, level, age restrictions, allowed groups, and schedule dates, as well as whether mobile sign-in is enabled.
Closed days that block attendance also block mobile check-in for the affected programs. Kanri checks closures and allowed groups again when the member confirms, so a class shown before a rule changed may no longer be available. Booking-only closures do not block mobile attendance.
Holds, duplicate confirmed check-ins, subscription rules, failed session payments, and exhausted session allowances can prevent check-in or its final confirmation. When staff confirmation is required, attendance does not count and session billing is deferred until staff confirm it.
For the shared reception device, see Set Up a Kiosk Device. For behavior settings, see Kiosk Behaviors.

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