API Access
Troubleshoot access
Authentication error: Check that the integration is using the key currently shown in its secure settings. If the key was revoked, replace it.
Permission error: Ask a school administrator to review the key’s permissions. Do not solve this by sharing another person’s key.
Endpoint unavailable: Check whether the endpoint is listed in the live API reference and whether the related feature is enabled for the school.
Rate limit: Reduce request frequency and retry after the rate-limit window.
For key management, see API Keys. The API documentation is written for developers; ask your integration provider to interpret the endpoint details if you do not maintain the integration yourself.

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