Archive a Subscription
Before you archive
Open the member’s subscription.
Confirm that it is cancelled or expired.
Review the end date, related invoices, and payment history.
If the subscription is still active, cancel it first using Cancel a Subscription. Do not archive it as a substitute for cancellation.
Kanri does not allow archiving a subscription that is still active. The archive action appears for an eligible cancelled or expired subscription.
If Auto-archive superseded subscriptions is enabled in Settings → Behaviors, Kanri can also archive an expired or cancelled subscription when the member already has a newer active subscription.

Search terms: