General Behaviors
Automatically link accounts to members
When Automatically link users to members is on, Kanri links a user to a member profile with a matching email address when the user signs in. Kanri links only when exactly one unlinked member at the school matches; if there are multiple matches, it skips the link. Linking lets that account access the member’s self-service portal.
Open Settings → Behaviors.
Find General.
Turn on or off Automatically link users to members.
Confirm the saved setting.
Before enabling automatic linking, check that member email addresses are correct and not shared by unrelated people. If a link is incorrect, contact your school administrator for help correcting the account relationship.

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