Manage Member Kiosk Holds

A kiosk hold prevents one member from signing in at the kiosk or through mobile check-in. The shared kiosk displays the message you enter; mobile check-in directs the member to the front desk. Use a hold when staff need to speak with the member before check-in, and remove it when the issue is resolved. You need permission to manage members and the Kiosk feature to place or clear holds.

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