Why Can't a Member Check In?
Check dates and closures
The kiosk shows nearby class times, not every future session. Check the schedule’s effective and end dates, any unsynced changes, and closed days that block attendance for the school or program.
Mobile check-in also checks attendance closures and allowed groups when the member selects a session and when they confirm it. If a rule changed while the confirmation page was open, return to Check In and choose from the current session list. A closure that blocks only bookings does not stop check-in.

Search terms: