Resolve
Exclude the school’s own contact details
A school email address or phone number can appear on many member profiles, even though it does not belong to one person. In the Settings area at the bottom of the page, review the proposed value and the profiles that currently use it before registering it as a school contact detail. The next scan then proposes removing that value from those profiles. If the list of profiles changes before approval, Resolve asks you to review the case again.
The registered school contact details appear in a list in the same area. Select Remove if a value should be treated as an ordinary shared contact detail again.
Kanri checks merge and test-row eligibility again when applying. If profile details, relationships, accounts, or history changed after the case appeared, Kanri applies nothing and marks the case stale for review. Very large groups connected by one shared email or phone exceed the safety limit and appear as diagnostics without Apply.

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