Send a Message Message an email address or phone number that isn’t in Kanri yet On a member’s profile and their Contacts tab, email addresses and phone numbers are clickable. Clicking one opens Compose in the main Inbox with that address or number pre-filled, even for a contact who isn’t fully set up with their own member profile. This only works from the school-wide Inbox, not the member-scoped one. If a phone number or email doesn’t match any member or contact, Kanri can still send the message, but only if it doesn’t contain a personal placeholder like the recipient’s name. Since there’s no member or contact to pull that value from, Kanri blocks the send instead of letting a broken, unfilled placeholder go out.
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