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Check the price type
Ongoing prices repeat on their configured interval.
Paid in Full is one payment for a defined term, not a recurring monthly charge.
Fixed Term repeats for its configured number of payments and then ends.
Scholarship is a zero-payment price.
Session Block sells blocks of sessions. If auto reload is configured, Kanri creates another block when its chosen reload condition is met.
Per Session charges based on session usage. With Immediate billing, a recorded session is charged as used; with Cycle billing, usage is collected for the configured billing cycle.
If you expected a monthly charge from a paid-in-full, scholarship, session-block, or per-session price, the subscription may be working as configured.

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