View Payout History
If a payment is missing from a payout
First confirm that the charge succeeded in Kanri by reviewing the invoice or the member’s charge history. Then review the payout information in the connected-account interface. Charges and payouts are separate records; a successful charge alone does not confirm a payout.
For account-specific transfer questions, use Stripe’s support options. If the Kanri payout page is unavailable, contact Kanri support. See Payouts and Update Your Bank Account.

Search terms: