Member Number
How members use their number at the kiosk
At the kiosk sign-in screen, members are prompted to “Search by your first name”. The on-screen keyboard includes both letters and numbers. A member can either:
Type their first name. The kiosk shows members whose first or full name starts with those letters.
Type their member number. The kiosk looks up the member with that exact number.
Results appear as a list showing each matching member’s full name and their number (for example, “Marcus Webb - 120483”). The member taps their name, then taps Next to proceed to class selection.
Members with an active membership can appear in kiosk search results. Someone without a membership may also be eligible if trial sign-in is enabled and they have a trial booking, or if they have a booking for that session.
If a member forgets their number, they can still sign in by searching their first name.

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