Reply & Manage Conversations
Search and filter your Inbox
Use Search messages to find text in a message’s subject or content. It is not a profile-name,
email-address, or phone-number lookup unless that detail occurs in the message itself. To find a
particular person, open their profile’s Messages tab. Combine message searches with the filters:
Unread — only conversations marked unread
Flagged — only conversations you’ve flagged (see below)
Archived — only conversations you’ve archived, hidden from the main list by default
Read/unread, flag, and archive changes apply to the shared conversation, not a private inbox for
each staff member. Coordinate unread reminders with your team.

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