Memberships
Important rules
A member can have only one non-deleted membership per program. An inactive membership still occupies that slot.
Ending a membership means changing it to an inactive status.
Memberships and subscriptions are independent. A member can have one without the other.
Changing a membership’s program does not change the program saved on earlier
attendance. Qualifying attendance still counts toward promotion on that same
membership, even if it was recorded under an earlier program.
The member-profile Promote action advances to the membership’s applicable next level without checking attendance thresholds. Kiosk promotion eligibility uses the applicable requirements and confirmed attendance linked to the membership. When a program keeps level requirements, existing members can use their earlier requirements and next-level assignment.
Use the Only Memberships report and Only Subscriptions report to find mismatches between enrolment and billing.

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