Messages & Communication
What you need to send messages
Email does not need the SMS phone-number setup. Your school still needs access to
communications and available email quota.
SMS (text messages) requires a phone number set up under
Settings → Branding → Phone Number. Until that’s done, the
SMS option won’t be available when composing.
You’ll need the View Messages permission to read conversations, and Manage Messages to
send, compose broadcasts, or manage templates. See your school’s Roles to
check or grant these.

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