Set Up Billing
Confirm and troubleshoot
Open the member’s subscription and confirm the plan, price, dates, and payment method. Upcoming and invoiced schedule records appear in the subscription’s payment details; check the linked invoice’s charge status to confirm an actual payment attempt. An attempted payment is not proof that funds reached the school’s bank account; use Settings → Payouts for the connected-account payout interface.
If the plan auto-sends a contract, confirm that it has been signed; scheduled invoice creation waits for the signature.
If the payment does not happen when expected, check the subscription troubleshooting guide. If a payment failed, see Failed Payments.

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