Retry a Failed Payment
Retry a failed payment
Open the member from the Members list.
Click Billing, then Subscriptions.
Open the subscription.
Open the failed payment in the payment history.
Click Retry.
Confirm the retry.
Kanri creates a new charge attempt and charges the attached payment method immediately.
Retry uses the payment method currently attached to the subscription.
Kanri may also show Retry for a subscription payment whose latest charge is Dispute Open or Dispute Lost. Before retrying a disputed charge, review Disputed Payments and confirm that another attempt is appropriate.
If the subscription does not have a payment method attached, you cannot retry the charge. Add a payment method first, then try again.

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