How It All Fits Together
Memberships vs Subscriptions
The most common source of confusion in Kanri is the difference between a Membership and a Subscription. They are two completely separate records.
A Membership is the enrolment record. It answers: which program is this member in, and what is their current status? When you enrol a new student in Adult Karate, you’re creating a Membership.
A Subscription is the billing record. It answers: how much does this member pay, and when does the charge go out? When you set up automatic monthly billing for that student, you’re creating a Subscription.
A member can have a Membership without a Subscription. A cash-paying member or someone training for free is a common example. A member can also have a Subscription without a Membership, which is usually a data error worth fixing. The Only Memberships and Only Subscriptions reports exist specifically to help you find these mismatches.
When something looks wrong with a member’s account, always check both records separately. The problem is usually in one but not the other.

Search terms: