Disputed Payments
Prepare a response
Use the evidence requested for the dispute type. Depending on the case, relevant records may include:
the invoice and itemized description of what was charged
the subscription or agreement showing the member’s billing arrangement
receipts and the payment history
relevant communications with the member
evidence that a product or service was provided, where applicable
Submit any requested response through Stripe using the instructions shown there. Keep copies of what you submit and record any follow-up with the member.

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