Session Credits
Adjust a credit block
Use an adjustment when you need to correct one specific block:
Open the session block in the subscription’s Session Credits area.
Select the edit action.
Enter a positive number to add sessions or a negative number to remove them.
Enter a Reason for the adjustment, then save.
Kanri will not let you reduce a block below zero remaining sessions. For example, enter 5 to grant five sessions or -2 to remove two unused sessions.

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