A Schedule or Session Isn't Showing
If a member cannot see a session to book
Confirm that bookings are enabled for the session.
Check the member booking window under Settings → Bookings.
Confirm that the session has available booking capacity.
Check the class’s program and any restrictions that apply to the member.
If the person is booking a trial, check trial booking availability and the trial booking window separately.
Check same-day booking rules and closed days that block that booking type.
If the session is hidden in the calendar, check its program layer and the member’s active program enrolment and level. Calendar session visibility is not the same as booking eligibility.
The staff schedule and the member booking list do not necessarily show the same sessions. A session can exist but not be available for booking.

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