Cancel a Subscription
Cancel a subscription
Open the member from the Members list.
Click Billing, then Subscriptions.
Open the subscription.
Select the cancellation action on the subscription.
Enter a future Cancellation Date, or leave it blank to cancel immediately.
Enter a Cancellation Reason if you want to keep one on file.
Select Cancel Subscription.
If a cancellation is already scheduled, open the cancellation form to change its date or reason. Clear the date and save to uncancel the subscription and reactivate future scheduled payments. Archived subscriptions cannot be changed through this form.
Cancelling a subscription does not end the member’s membership. If the member is also leaving the program, update both records.

Search terms: