Disputed Payments Report
Review a dispute
Review the response deadline and dispute reason shown in the row.
Open the invoice and member records to confirm the amount and transaction
context.
Use your payment provider’s account and your school’s process to review
the dispute, supply evidence, and track deadlines.
Return to Kanri to review the charge’s updated status.
The report includes more than open disputes: a won or lost status is a
record of an outcome, while warning identifies a separate dispute-related
state. Do not infer the response deadline or evidence requirements from the
status label. Check the provider’s instructions promptly.
For general charge records and CSV export, see
Payments.

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