Review a Member's Charges
Refund a charge
Open a successful charge and select Refund when it has a refundable balance. You can issue a full or partial refund. Partial refunds require a reason. Check the refund status from the charge details.
Before retrying a payment, check for Processing and Open charges. A delayed result can otherwise lead to a duplicate attempt. If the charge is tied to a returned shop item, use the invoice’s return workflow so the item, refund, and stock decision stay connected.
For school-wide invoice and charge history, open Invoices. For recurring payments, see Subscriptions.

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